Sometimes you get good service when making a purchase of a vehicle but

Toyota Granvia buyers review
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Sometimes you get good service when making a purchase of a vehicle but rarely do you get quite exceptional service where the company goes far and beyond the norm and beyond the extra mile. This happened to me when I made the decision aged nearly 78 to retire from competitive carriage driving, sell my horsebox and purchase a campervan so that I can still be involved in the sport I have enjoyed for over 20 years but now as a steward and helper.

How fortunate I came across KV Cars Ltd, Booth Street, Stockport – Specialists in Japanese Imports and met Kara and her great team of dedicated and committed staff. I had a limited budget and I could not have received  more support particularly as during the process of purchasing my campervan my son was admitted to hospital as an emergency. Everything went on hold. II was put under no pressure to purchase, shown extraordinary understanding and compassion and given so much practical help and guidance at a very difficult and complex time. Nothing was too much trouble.

What comes across is that from the youngsters on work experience to “John” who valeted my campervan within an inch of its life and who with “Michael” arrived at the farm to deliver it is that KV Cars Ltd are a real team. Michael arrived with a bouquet of flowers and a bottle of champagne! I was totally overwhelmed! It looked superb and I am so pleased with my purchase. Driving a campervan is a breeze compared with a 7.5 ton lorry. I am loving it!

I felt as if I had been on a journey accompanied by new friends who were keen to set me out on a new adventure and next stage in life which I know will be satisfying and fun. I know that I will receive excellent follow up service as I observed how other clients were being helped by Karla and her team.

It is a vibrant business, lots of multi-tasking and quite fascinating to see how clients’ needs are met cheerfully and competently.

If you are in search of a campervan, motorhome or specialist vehicle I cannot recommend KV Cars Ltd more highly. They are superb and extremely skilled. Very many thanks for your first class service which I appreciated so much. I am thoroughly enjoying driving such a comfortable and immaculately presented vehicle and looking forward to taking it to some beautiful locations to watch carriage driving competitions!!

Sally Massey

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